Shipping policy

Shipping Policy

Shipping Information

At Yanney, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below before placing your order.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on the destination:

United States: 7–15 business days
Canada: 7–18 business days
Europe: 7–20 business days
Australia & New Zealand: 8–20 business days
Rest of the World: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping fees are calculated during checkout based on your delivery location and selected shipping method. Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–72 hours to become active after shipment.

Delays

Although we strive to meet all estimated delivery times, delays may occasionally occur due to customs inspections, weather conditions, carrier disruptions, public holidays, or other circumstances beyond our control.

Yanney is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply to resend the package if it is returned to us.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local fees imposed by the destination country.

These charges are the sole responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.